RULES OF THE ROAD

Chatham Transit Network appreciates your business. We must, however, have rules for our passengers in order to make our transportation safe and efficient.

For the In-County Service

• Please be ready 1 hour before your scheduled pick-up time.
• The vehicle cannot backtrack and does not make multiple stops for passengers.
• The vehicle will wait 3 minutes at the stop for you to board.
• All communication for pick-up and drop-off must be made with Chatham Transit’s dispatcher. Do not make reservations through the driver. Please contact our dispatcher at (919) 542-5136.
• If you call for a ride and then are not available when the driver arrives, it will be recorded as a no-show. Riders are allowed 2 no-shows in 6 months. Chatham Transit will send a warning letter after the first no-show. After the second no-show, you will not be allowed to be transported for 90 days. Transportation will resume after the 90 day period. However, if you do not show for a scheduled pick-up 2 additional times in the next 6 months, you will lose your ridership privilege permanently.

For the PX and 64 Routes

• A reservation is not required for these routes.  But if you wish to ensure a seat on the vehicle, please call by noon the preceding day.
• Please be at your stop 5 minutes before the scheduled time.

For all Routes and Services

• Pay your fare upon boarding.
• Fares are payable with cash or fare cards only. The driver will not make change.
• Disabled passengers requiring an attendant pay one fare.
• Children aged 8 and younger, or weighing less than 80 pounds, must be secured in a car seat by a guardian. Chatham Transit does not provide car seats and will not assist in securing a child in a car seat.
• Do not ride with more than you can hold in your lap, with the exception of walkers, baby strollers and other assistive devices.
• Drivers will not help to carry packages.
• Eating, drinking, smoking, pets, loud music and profanity are prohibited on the vehicle.
• Passengers with service animals are welcome.