To Obtain Medical Transportation Through Health Rides

NOTE: Requests MUST be made at least 24 hours in advance.

• Chatham Residents:
Contact Evelyn White, transportation coordinator for the Council on Aging, at 919-542-4512.

• Health and Human Service Agencies operating in Chatham County:
Fax to Chatham Transit
(919-545-0672, Attn: Tina Pugh) the attached request/ validation application with MD/licensed clinician signature at least 24 hours in advance.

Maintain a record of these requests. Proof of age or some kind of documentation (such as the signed voucher request) on the disability is required. The sponsoring agency must assume responsibility for the certification and keeping records in event of an audit.

PUBLIC ROUTES: Project Health Rides

Medical Transportation

Effective immediately, Chatham Transit Network is offering a medical transportation program, Health Rides, for county residents age 60 and older and adults age 18 and older with a disability or health condition that prevents them from driving. This includes all physical, mental and emotional disabilities, including MH, DD, SA and any physical disability that prohibits someone from providing their own transportation. The program will help them get to medical and dental appointments and pharmacies.

It is offered as a voucher program, which means that an agency, such as Council on Aging, Freedom House, Therapeutic Alternatives or El Futuro, must provide a voucher or request to Chatham Transit Network on behalf of the Chatham resident needing the service. The voucher is a 1-page, simple form requesting the transportation and providing details such as date, time, address, destination and a contact number.

The request form also will validate that the person in need of transportation is a disabled adult (temporary or permanent, any disability that places an individual in need of transportation) and so should be signed by an MD or a licensed clinician. The requesting agency is responsible for maintaining a record of all requests that Chatham Transit may access in the event of an audit.

Download the Project Health Rides Application.